Privacy Policy

Effective Date: June 17, 2025
CASATECH LLC DBA CASATECH IT SUPPORT– https://casatech.com

CASATECH LLC DBA CASATECH IT SUPPORT ("we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://casatech.com, including any related services, communications, or forms.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you voluntarily provide it via contact forms, email, or chat, such as:

  • Name

  • Email address

  • Phone number

  • Company name

  • Service requests or project details

b. Automatically Collected Information

We collect certain information automatically when you visit our site:

  • IP address

  • Browser type and version

  • Device type

  • Pages visited and time spent

  • Referring website

c. Cookies and Tracking Technologies

We use cookies and similar technologies (like Google Analytics) to enhance user experience and analyze web traffic. You can control cookie preferences in your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries or service requests

  • Provide and improve our IT services

  • Communicate about updates, maintenance, or support

  • Monitor and improve website performance

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information with:

  • Service providers (e.g., website hosting, analytics)

  • Law enforcement or regulatory authorities, when legally required

  • Contractors or subcontractors working on your behalf with Casatech

All third parties are required to safeguard your data and only use it for the intended purpose.

SMS consent is not shared with third parties.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, or destruction.

5. Your Privacy Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Opt out of marketing communications at any time

To exercise these rights, email us at privacy@casatech.com.

6. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of third-party websites. Please review their policies before providing information.

7. Changes to This Policy

We may update this policy occasionally. The "Effective Date" above will reflect the most recent change. Continued use of our website means you accept the updated terms.

8. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact:

CASATECH LLC DBA CASATECH IT SUPPORT
1926 Brock Ct
Ann Arbor, MI 48104
Email: privacy@casatech.com
Phone: 734-600-0090